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In today's business environment many sales and negotiations are conducted over the phone, missing details from an important conversation could prove disastrous. Recording such conversations is the only way to ensure that your business has all the information at hand. Until now this option was only available to companies though the purchase of expensive digital recording equipment located on each site.


net:telecom's Call Record has been developed allowing you the freedom to record conversations without the need to purchase expensive on-site equipment.


This Intelligent Network solution has the ability to record in-bound and out-bound calls in 3 formats:

  • All Calls

  • On Demand

  • By Percentage

Upon completion of a call, the recording is converted into an audio file and is e-mailed to a dedicated account.


Record All Calls
Call Record can be used to record all calls and is ideal for industries within the financial and legal sectors where advice is accountable and details are consequential.


Record On Demand

Utilising the " # " key on the telephone keypad enables you to:

Record sections of a conversation

Upon completion of the recording the conversation will be converted into an audio file and distributed to a designated e-mail address.

Record By Percentage
Call record can be used for training purposes or quality control procedures, recording a percentage of in-bound / out-bound calls.

If you are interested in using our free independent advice service of for further information call us on 020 8920 5270 or email sales@nettelecom.uk.com

 

 

     


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