In today's business environment many sales
and negotiations are conducted over the
phone, missing details from an important
conversation could prove disastrous.
Recording such conversations is the only way
to ensure that your business has all the
information at hand. Until now this option
was only available to companies though the
purchase of expensive digital recording
equipment located on each site.
net:telecom's Call Record has been developed
allowing you the freedom to record
conversations without the need to purchase
expensive on-site equipment.
This Intelligent Network solution has the
ability to record in-bound and out-bound
calls in 3 formats:
-
All Calls
-
On Demand
-
By Percentage
Upon completion of a call, the recording
is converted into an audio file and is
e-mailed to a dedicated account.
Record All Calls
Call Record can be used to record all
calls and is ideal for industries within
the financial and legal sectors where
advice is accountable and details are
consequential.
Record On Demand
Utilising the " # " key on the telephone
keypad enables you to:
Record sections of a conversation
Upon completion of the recording the
conversation will be converted into an
audio file and distributed to a
designated e-mail address.
Record By Percentage
Call record can be used for training
purposes or quality control procedures,
recording a percentage of in-bound /
out-bound calls.
If you are interested in using our free
independent advice service of for
further information call us on 020 8920 5270 or email
sales@nettelecom.uk.com