Questions & Answers  Specific to the Call Reduction Service

Q. Do I need to change my telephone number?
A. No. Your telephone number is unaltered

Q. Do I keep my British Telecom phone line ( s ) ?
A. Yes, BT will continue to maintain your telephone line (s)

Q. Do I need to key-in any prefix numbers?
A. No, you make calls as normal

Q. Is there a connection fee for this service?
A. No, there are no connection or up-front fees?

Q. Are there any monthly/quarterly fees?
A. No

Q. What is the contract period?
A. Monthly, there is no long term contract, you simply pay for what you use

Q. Will there be any interruption to my current service?
A. No. The process of re-routing your calls via net:telecom is seamless and transparent.

Q. Is there any equipment to install?
A. No

Q. How much can I expect to save?
A. You can expect to save up to 50% on your current telephone & Internet call charges

Q. What do I do now to start using the service and saving money?
A. Contact net:telecom on 020 8920 5270 or email sales@nettelecom.uk.com