-
Install all critical updates and patches
-
Update all anti-virus engine patterns and solving
Spyware problems
-
Monitor any backup procedures that are in place and
ensure daily back-up is complete
-
Monitor all critical system logs
-
Install all critical systems logs / software updates
& patches
-
Monitor the disk space
-
Monitor the disk health
-
Monitor the disk consumption rate / redistribution of
server disk space
-
Desktop & Laptop support
-
Full network support ( Hardware & Software )
-
Monitor, where used e-mails on Microsoft Exchange
-
Monitor the internet
connection, performing regular spam, relay and listening port checks
-
Monitor the website
-
Print maintenance support
-
Distribution of new software applications
-
Adding / deleting users from the network
-
Resolve log-on issues
-
Resolves e-mail and Internet accessibility problems
-
On-going technical advice