Services to allow the connected business to stay online and open for business and employees to stay in contact 24 hours a day in any location:

IT Support & Consultancy
Engineers and IT staff to keep your business running smoothly. Click here to find out more about our IT support services.

System Security
Detailed audit of your IT Security and latest products to eradicate
Spam, Viruses, Adware, Trojans, Worms

Network Infrastructure
Network design and planning services to ensure
maximum up-time and effective bandwidth utilization

Connectivity
Physical wired and wireless links to connect networks
and buildings include: WiFi, Broadband ADSL, SDSL,
Cable Modem, infra-red, laser

Data Backup
Offsite backup and disaster recovery

Supply & Installation
Delivering the technology your business requires

Custom Software
Database development including MySQL, SQL Server, Domino

Web Development & Hosting
Professional design team to produce & host your business site

IT Support & Maintenance – Services Provided

Server & Network Support  - Diagnostics, trouble-shooting and resolution of all server and network problems.

• Install all critical updates and patches

• Update all anti-virus engine patterns and solving Spyware problems

• Monitor any backup procedures that are in place and ensure daily back-up is complete

• Monitor all critical system logs

• Install all critical systems logs / software updates & patches

• Monitor the disk space

• Monitor the disk health

• Monitor the disk consumption rate / redistribution of server disk space

• Desktop & Laptop support

• Full network support ( Hardware & Software )

• Monitor, where used e-mails on Microsoft Exchange

• Monitor the internet connection, performing regular spam, relay and listening port checks

• Monitor the website

• Print maintenance support

• Distribution of new software applications

• Adding / deleting users from the network

• Resolve log-on issues

• Resolves e-mail and Internet accessibility problems

• On-going technical advice

• System audits every six months

Please feel free to use our online calculator to see how much you could save with a net:telecom IT Support & Maintenance contract.

If you are considering our IT support & maintenance services or would like to find out more about our services that are specific to your needs, please call net:telecom on 020 8920 5270 or alternatively email sales@nettelecom.uk.com